Health Literacy: A Toolkit for Communicators
Developed by AHIP’s Health Literacy Task Force for use by professionals charged with developing health literacy programs, plain language initiative, and member-experience programs is a toolkit that provides links to important resources for starting up health literacy initiatives.
New Tool Available for Health Plans to Assess their Health Literacy Programs
Developed by Emory University researcher Dr. Julie Gazmararian, working with the AHIP Health Literacy Task Force, this new tool allows health plans to assess their health literacy programs and to use the assessments in the development and advancement of their initiatives.
- Health Plan Organizational Assessment of Health Literacy Activities
- Resource List - Health Plan Organizational Assessment of Health Literacy Activities
- Suggestions for Areas of Improvement - For use after completion of assessment tool
AHIP’s 2009 Health Literacy Series
Part I – “Health Literacy Overview and Steps for Implementing Your Own Program”
- Part 1: Background on Health Literacy (.pdf)
Janet Ohene-Frempong, MS, J O Frempong & Associates, Inc.
- Part II: The Basic Elements of a Health Literacy Program (.pdf)
Janet Ohene-Frempong, MS, J O Frempong & Associates, Inc.
Part II – “Starting Up and Advancing Your Company’s Health Literacy Program”
- Affinity Health Plan, Lauren M. Hernandez, MPA, Project Manager, Community Health Innovation (.pdf)
- Group Health Cooperative, Jessica Ridpath, Coordinator of Research Communications, Center for Health Studies (.pdf)
Part III – “Health Literacy Campaign”
- Aetna Health Literacy Campaign (.pdf)
Carla Espinoza, LVN, C.P.H.Q., Aetna - Health Literacy Initiatives
Terry Clark, Chief Marketing Officer, Enterprise Marketing, Ovations (a UnitedHealth Group company)

